About Us

IT's All About Your Small Business

As a small business owner, you know that your success depends on reliable and efficient technology management. No business can grow without it. But you also know that acquiring and maintaining a technology infrastructure can be difficult for small businesses–since establishing an in-house IT department can be inefficient and costly.  

That’s why Chris Meacham founded Now IT Works. For over 20 years, we have provided managed information technology services–for small businesses like yours. 

After working with the NIW team, business leaders tell us they have time to focus on their operations and growth without worrying about the day-to-day technology. They’re also tapping into our extensive cybersecurity and CIO expertise. 

If you’re a manufacturing company, financial services firm, or not-for-profit organization, we have the right IT solution for you. 

Chris Meacham, CEO of Now IT Works, East Hampton, CT
East Hampton Local Outsourced IT Team

How can the right tech partner help you scale your business?

Chris has been a mentor and consultant to small business owners for over 20 years. 

Connect with Chris virtually to learn about how you can achieve your business goals in and outside of technology. 

Now IT Works benefits you because of our 3-pronged approach to IT. 

Strategy and Support power your business. Security acts like the ground–giving you peace of mind. 

How We Do IT

From the beginning, Chris knew that serving his small business clients depended on providing the best customer service in the industry. That’s why someone answers the phone at NIW when you call. Having a local, Connecticut-based help desk means our clients can always get in touch easily–when problems arise. The best customer service means we update you often and we persist until your problem is solved. 

When you work with us, you can expect the following: 

  • An opportunity to explain your business in detail – your goals, your current procedures, your challenges.

  • Development of a proactive strategic IT plan – Your operations should run smoothly and efficiently. We’ll get you there while making sure that your data remains secure. 

  • Prompt resolution of IT issues – Some issues take longer than others to resolve. Either way our local support team will be in touch at every critical juncture. 

  • Staff training – Ensure your staff can take advantage of your technology resources and that they are aware of policies. 

  • Project management capability – One-off projects arise outside of daily operations. You might need to migrate your data. We can manage those projects for you every step of the way. 

  • Business consulting – Some projects involve technology, but also fall outside day-to-day IT management. Perhaps you want to select a new CRM or build a new website. We will also help you manage those projects by asking the right questions and anticipating what the change will mean.