Our commitment to protecting your personal information
Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of this website.
Information We Collect
This notice applies to all information collected or submitted on the Now IT Works website or other sites Now IT Works owns. On some pages, you can create an account, update your account and/or make requests. The types of personal information collected at these pages include, but are not limited to:
- First/last name
- Company name
- Email address
- Account password
- Credit/debit card information for billing
- Billing postal code for verification
- PC, Server Licensing Information and General Information about the device
- IP address
Now IT Works also maintains ongoing Level 1 PCI compliance, adhering to stringent industry standards for storing, processing and transmitting credit card information online.
How We Use Personal Information
We use the information you provide about yourself when placing an order only to complete that order and to provide fantastic customer service during the term of your service. We do not share this information with outside parties without your permission.
Although ROW Support (dba Now IT Works) owns the technology, licensing and databases that are deployed to you, or are part of the support agreement, you will always retain all rights to your data. We will also not utilize your content in our databases to compete with you, to advertise or market to your clients, or to contact your clients for any other means.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses, except under the following circumstances:
- If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law.
- If ROW Support or Now IT Works is acquired by or merged with another company. In this event, ROW Support will notify you before information about you is transferred and becomes subject to a different privacy policy.
Will you ever share my email address?
We never sell or rent your (or your customers’) personal information. Email addresses will only be shared with a third party if required by law or covered in this disclosure.